Custom Event Setup

×

Click on the elements you want to track as custom events. Selected elements will appear in the list below.

Selected Elements (0)
    Skip to content
    Shipping Notice: We are not able to ship to the USA at this time due to ongoing tariffs and customs issues.
    Shipping Notice: We are not able to ship to the USA at this time due to ongoing tariffs and customs issues.

    Refund policy

    Gallery Shop

    We want all our customers to be completely satisfied with their purchases. If for any reason you are not satisfied, returns are accepted within 30 days with an original sales or gift receipt. Items must be in original condition and packaging.

    Refunds are issued to the original method of payment, which must be available at the time of return. If the original method of payment is not available, we’re happy to offer an exchange or store credit in the form of a gift card.

    Please note that personal items, perishables, and sale items are final sale.

    For items purchased online, return requests must be sent in writing to shop@agns.ca. Refunds are issued once the returned merchandise has been received and inspected. Return shipping and duty charges are the responsibility of the customer.

    Programs & Events

    All cancellations requests must be made in writing to info@agns.ca.  

    Cancellation requests must be received 14 days prior to the start date of the registered program to receive a refund, minus a $20 administration fee, per person. Cancellation requests made less than 14 days before the start of the program will not be refunded.  

    Program spaces are transferable. It is the responsibility of the ticket holder to arrange the transfer to another attendee. If you are transferring your space, please email info@agns.ca, as we require additional registration details for the new attendee. There is no administrative charge to transfer a program space. 

    The Art Gallery of Nova Scotia reserves the right to cancel programs with insufficient registration numbers as well as unforeseen circumstances beyond our control. In this event, all fees will be refunded.  

    Venue Rentals

    Cancellation must be made in writing to info@agns.ca.  Bookings cancelled three (3) days prior to rental date will be charged the full rental fee. 

    Passes & Memberships

    Non-refundable and non-transferable.  

    Late or Missing Refunds 

    Refunds, if applicable, will be processed by the AGNS within seven (7) days. Refunds can take up to five (5) business days to appear in your bank account or posted on a credit card statement.